Question
What if I immediately recognize an error in my order?
Answer
If you spot a mistake right after ordering, act quickly. As long as the order has not been finalized for production, you can make edits or cancel on your end.
- Changes stay open until the job moves into production.
- You can correct items, quantities, or cancel entirely in that window.
- Once production begins, the order can no longer be changed.
- If you are not sure of the status, contact support immediately to catch it in time.
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