Nadia Petrov Customer Education Lead at 4OVER4.COM
Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.
Question
Can I cancel a single item from my order?
Answer
You cannot remove a single product from the order yourself, but as long as the order has not been finalized for production, our support team can help with the change.
- Contact support to remove an item while the order is still open and not yet in production.
- In your account you can only update shipping and billing info, or cancel the whole order.
- Once a job is finalized for production, changes can no longer be made.
- If you are unsure of your order status, reach out to support before the print run begins.
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