Can I cancel my order if I find a typo before it goes to print?

If you catch a typo before your order goes into production, contact support immediately with your order number and a description of the error. Acting quickly gives the best chance of stopping production in time.

• Depending on timing, the original order may be cancelled so you can resubmit a corrected file
• If the job has not gone to press, the team can hold it, and in many cases a full cancellation is not even needed since the file can simply be swapped before printing
• Once printing has started, cancellation may not be possible
• Reprinting with corrections can be an option after print, since a printed error cannot be fixed without a reprint

Always review your proof carefully before approving so errors are caught while they are still free to fix.