Question
Can I cancel part of an order while keeping the rest?
Answer
Yes. In a multi-part order you can cancel individual jobs or designs while keeping the others in place. Each job is handled on its own footing.
- Contact support with your order reference and name the exact job or jobs to cancel.
- The remaining items in the order continue as normal.
- Whether a specific job can be cancelled depends on how far it has moved in production.
- Reach out as soon as possible to keep the option open.
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