Jordan Kim
Jordan Kim Sustainability & Industry Editor at 4OVER4.COM
Question

Why am I getting a credit card error when trying to complete my order?

Answer

A credit card error at checkout usually traces back to a small mismatch in your card details or billing information. Running through a quick checklist clears up most cases.

  • Confirm the card number, expiration date, and CVV or security code are all entered correctly.
  • Make sure the card is active and has available credit or funds.
  • Check that the billing address you entered matches what your card issuer has on file.
  • If the error keeps happening, contact support with the exact error message so they can investigate further.

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