What should I do if my order has a printing error?

A printing error such as a missing logo element or a color that was not on your approved proof should be reported to customer support as soon as you spot it, so we can compare the print to the proof on file.

• Contact support with your order number and a description of the error.
• Attach photos that clearly show what printed incorrectly.
• Point to the approved proof if the printed result differs from it.
• Mention any deadline so we can look at expedited reprinting.

When the error is confirmed on our side, we work with you on a solution: the corrected items are reprinted and shipped back to you at no additional charge.