Question
What should I do if I receive a print order with a cutting or printing error?
Answer
If your order arrives with a printing or cutting error, contact 4OVER4 customer support promptly so the team can review it and set up a resolution.
- Photograph the defect in clear, even light so the problem is easy to see.
- Point to the affected area: note whether it is the front, back, sides, or a specific panel.
- Describe the issue plainly: off-center trimming, misregistration, banding, or color that does not match.
- Flag any deadline: mention time-sensitive needs so a reprint can be prioritized.
The team will review your claim and work with you on next steps, which may include a reprint.
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