What should I do if my order shows as needing to be picked up instead of being shipped?

Seeing your order marked for pickup instead of shipping usually just means a different fulfillment method was applied. A quick check with support clears it up so you know exactly how and when to expect your order.

• Contact customer support and have your order number ready.
• Ask them to confirm the fulfillment method and provide tracking if the order is set to ship.
• Note that different orders can use different methods, so it is worth verifying rather than assuming.
• If you would prefer shipping over pickup, ask whether that can be switched and what it would cost.