Nadia Petrov Customer Education Lead at 4OVER4.COM
Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.
Question
What should I do if my order shows as needing to be picked up instead of being shipped?
Answer
Seeing your order marked for pickup instead of shipping usually just means a different fulfillment method was applied. A quick check with support clears it up so you know exactly how and when to expect your order.
- Contact customer support and have your order number ready.
- Ask them to confirm the fulfillment method and provide tracking if the order is set to ship.
- Note that different orders can use different methods, so it is worth verifying rather than assuming.
- If you would prefer shipping over pickup, ask whether that can be switched and what it would cost.
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