Nadia Petrov
Nadia Petrov Customer Education Writer at 4OVER4.COM
Question

Can I change my shipping address after an order has shipped?

Answer

Once a package is in transit the address is hard to change, so speed matters. Catch it before dispatch and the team can usually fix it; changing the address before the order enters production is the easiest and most reliable window.

  • Contact support immediately with your order number if you spot a wrong address.
  • If the package has not shipped yet, it may be held and corrected.
  • After it is on the truck, the carrier controls the package, so any change goes through them, is not guaranteed, and may involve reroute fees.
  • For a shipped package, create an account on the carrier's website (typically UPS), use your tracking number to access the shipment, and ask about options such as package interception or pickup at a local store.
  • Always review the ship-to address at checkout before approving to avoid the scramble.

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