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Nadia Petrov, 4OVER4 customer education voice (illustration)
Nadia Petrov Customer Education Lead at 4OVER4.COM

Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.

Question

Can I change my shipping address after an order has shipped?

Answer

Once a package is in transit the address is hard to change, so speed matters. Catch it before dispatch and the team can usually fix it; changing the address before the order enters production is the easiest and most reliable window.

  • Contact support immediately with your order number if you spot a wrong address.
  • If the package has not shipped yet, it may be held and corrected.
  • After it is on the truck, the carrier controls the package, so any change goes through them, is not guaranteed, and may involve reroute fees.
  • For a shipped package, create an account on the carrier's website (typically UPS), use your tracking number to access the shipment, and ask about options such as package interception or pickup at a local store.
  • Always review the ship-to address at checkout before approving to avoid the scramble.

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FSC Certified Printer #C013635
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25+ Years Since 1999
150,000+ Businesses Served