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Nadia Petrov, 4OVER4 customer education voice (illustration)
Nadia Petrov Customer Education Lead at 4OVER4.COM

Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.

Question

What does it mean when my direct mail order shows as 'shipped'?

Answer

For a direct mail order, a shipped status usually refers to physical items tied to your job being sent to you, not the mailing itself dropping at the post office.

  • Shipped often means overage copies or a sample box from your run have been sent to your address.
  • It does not by itself confirm that your full mailing has been handed to the USPS.
  • To confirm the exact date your mail job was dropped at the USPS, contact support with your order reference.
  • Options and turnaround vary by product and can change, so confirm the latest details on the product page or with support.

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