What should I do if my proof looks incorrect or zoomed in?

If a proof looks wrong, such as being zoomed in or showing an odd crop, reject it rather than approving. That keeps the job on hold until it is fixed.

• Reject the proof through the online proof system.
• Contact support with your order number and a clear description of the problem.
• A revised proof is generated and reposted for your review.
• Confirm the corrected proof before the job moves to production.

A zoom or crop issue in the viewer can sometimes be a display quirk, so the rep can also confirm whether your file itself needs adjusting.