Question
What happens if I reject a proof and need to resubmit files?
Answer
If you reject a proof over a quality or design problem, send support your corrected files and a note on the issues.
- Contact customer support with the corrected files and a description of what was wrong.
- Support rejects the current proof and uploads your new files.
- A revised proof is generated from the updated artwork.
- Review and approve it before production continues.
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