Nadia Petrov
Nadia Petrov Customer Education Writer at 4OVER4.COM
Question

What happens if I need to update or reject a proof before production?

Answer

Yes, you can update or reject a proof before production. It is a simple request and a corrected proof is reposted for you.

  • Contact support and ask them to reject the current proof, describing the changes you want.
  • Upload your corrected files.
  • A file representative reviews your requested changes and the online proofs are reposted for your review.
  • Watch your email for the notification when the new proof is ready.

Nothing moves to production until the updated proof is approved.

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