Question
What happens if I approve an online proof but later need to submit corrected files?
Answer
Once you approve your proof, the order moves into production, so contact support right away if you still need a file change.
- Reach 4OVER4 customer support immediately with your order number.
- Whether a swap is possible depends on how far production has progressed.
- If the job has not started, you may be able to provide an updated file.
- A file change at this stage can affect your turnaround time.
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