Nadia Petrov Customer Education Lead at 4OVER4.COM
Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.
Question
Why does the 'Adding to cart' button get stuck with a spinning wheel when I try to reprint an old order?
Answer
A stuck spinner when adding an item, especially on a reprint, is almost always a browser caching hiccup rather than a problem with your order.
- Clear your browser cache and refresh the page
- Close the browser fully, delete cached data, then return to the site and retry
- Try a different browser or device to rule out a local issue
- If it still hangs, contact support and they can add the item for you
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