Question
Why am I getting an error when trying to order free samples?
Answer
Errors when ordering free samples usually show up at the phone verification step. If that happens, 4OVER4 support can verify your details manually and get the sample order through.
- Common cause: the phone verification step during sample checkout.
- What to do: contact 4OVER4 support so they can troubleshoot the issue.
- How they help: the team verifies your information and helps complete the sample order.
Having your account email and phone number handy makes verification quicker.
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