Nadia Petrov Customer Education Lead at 4OVER4.COM
Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.
Question
What do I do if I see an error message when trying to order a custom size?
Answer
If the online configurator throws an error while you are entering a custom size, you do not have to fight the form. Support can build the order for you.
- Quantity and the exact custom size.
- Paper or stock and the ink setup.
- Finish and any special work, such as folding, scoring, or perforation.
- Your artwork, or a note that it is on the way.
A support agent can generate the order manually and confirm pricing and turnaround.
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