I'm getting an error message when I try to complete my order. What should I do?

An error on the final checkout screen is often a browser hiccup. A quick switch of browsers clears it up in most cases, and support can step in if it does not.

• Switch browsers: if you were on Chrome, try Safari, or the other way around.
• Clear the slate: refreshing or clearing your cache can also help.
• Still stuck: contact customer support with your account email so they can investigate.

Sharing the exact wording of the error message helps the team troubleshoot faster.