Emma Davis Print Production Specialist at 4OVER4.COM
Emma is our prepress and print production voice, built from the knowledge of our production team, with over 20 years in printing.
Question
What should I do if I receive a printed order with colors that don't match my brand?
Answer
If printed colors come back off, contact support to sort out the order, and lean on the proof-approval step going forward to catch color problems before anything prints.
- Reach out to customer support with your order number and a description of the mismatch.
- Have your target color values ready, such as the CMYK build or a Pantone reference.
- Approve the digital proof before every run so color can be reviewed ahead of production.
- Build artwork in CMYK rather than RGB, since RGB colors shift when converted for print.
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