Nadia Petrov Customer Education Lead at 4OVER4.COM
Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.
Question
Can I order a reprint of a previous job if I don't remember the order number?
Answer
Yes. You do not need the original order number to reorder a previous job. Our support team can search your account and identify the job from a good description of the artwork.
- Contact support and describe the item as fully as you can.
- Include details like the colors, the wording, and any distinctive design elements.
- Mention roughly when the original order was placed to narrow the search.
- Once the job is located, a representative can set up the reprint for you.
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