What does 'awaiting technical review' mean for my order status?

When your order shows "awaiting technical review," our team is checking your file to confirm it meets our print specifications and quality standards before it moves forward.

• The team verifies resolution, bleed, color mode, and that fonts and images are print-ready.
• If anything needs attention, we contact you by email before proceeding, so keep an eye on your inbox.
• Once the review is complete, you can view the online proof in your account.
• If the status does not update within a reasonable time, contact support or re-upload your files.
• As a backup, you can send your file directly to support if you are worried about an upload issue.

Once the review clears, your order advances to proofing or production depending on the product. This step exists to catch file problems early so the final print matches what you intend.