Question
How do I get the template for my order?
Answer
You can request the template for your product by contacting support, and the team will send the correct file so you or your designer can build artwork to the right dimensions.
- Reach out to support with the product and, if you have it, your order number.
- You receive the template file, typically a PDF, with the trim, bleed, and safe zones marked.
- Design inside the guides, then upload your final print-ready artwork.
Working from the supplied template helps avoid cropping surprises and keeps important content clear of the trim edge.
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