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General FAQ

42 answers about general faq.

Can I order a specific quantity not on the list? Yes, you can. If the exact quantity you need is not shown on the product page, our Support Team can review a custom quantity request and get… Read answer Can we provide our own paper for you to print on? We are not able to print on customer supplied stock. All jobs are produced on our own materials, which keeps quality and color consistent ac… Read answer Do you apply Sales Tax to orders shipped outside of New York? No. Sales tax does not apply to any orders shipped outside New York State. Tax is only added where required for orders shipping within New Y… Read answer Do you do "gang run" printing? Do you do "gang run" printing? Yes, some jobs are produced in a gang run.… Read answer Do you have a place where I can see the differences between all of the paper types? Do you have a place where I can see the differences between all of the paper types? Yes. For a basic overview of what we carry, visit our Pa… Read answer Do you have a referral program? Referrals tie into our 4OVER4 coins system, which rewards you for engaging with your account.… Read answer Do you offer Messenger Service? Do you offer Messenger Service? Yes.… Read answer Do you offer any 100% PCW recycled paper options? Do you offer any 100% PCW recycled paper options? Yes, we do.… Read answer Do you offer any guidance on how to best use your products? Yes. We have several places to help you get the most out of our products and use them to market your company or services effectively.… Read answer Do you offer any recycled paper options? Do you offer any recycled paper options? Yes, we do. Recycled paper is not limited to our postcards.… Read answer Do you work on weekends? Yes, we do. We print virtually 24 hours a day, 7 days a week, 365 days a year, so production keeps moving even on weekends.… Read answer Does 4OVER4.COM offer a "quality assurance"? Does 4OVER4.COM offer a "quality assurance"? At 4OVER4.COM, we stand strongly behind our work.… Read answer Does 4OVER4.COM offer price matching? If so where can I find it? Yes, we do offer price matching. It is a simple way to make sure you are getting a competitive price on your print order.… Read answer Does your company sign Non-Disclosure Agreements or NDA's? Some projects are confidential, and we take the privacy of your work seriously.… Read answer How can I access a coupon code which previously popped up on the screen? To use a pop-up coupon code, you need to copy the code while the pop-up window is still on screen. Once the window closes, the code is no lo… Read answer How can I access my account if I forgot my password? How can I access my account if I forgot my password? If you forgot your password, you can reset it yourself in a few seconds.… Read answer How can I change the email linked to my account? To change the primary email linked to your account, the update is handled by our team to keep your account secure. Reach out and they will t… Read answer How can I change the my password for my account? Changing your password is quick and you can do it yourself from within your account. Just head to your account settings. Sign in and open yo… Read answer How can I edit my notification settings? You control which notifications you receive from your account settings. Once you are signed in, you can turn each type of notification on or… Read answer How can I unsubscribe from your mailing list? You can opt out of our email list at any time, and it only takes a single click.… Read answer How long have you been in business? We have been online since 1999, which makes us one of the very first online printing companies.… Read answer How many coupon codes can you apply to an order? How many coupon codes can you apply to an order? Only one coupon code can be applied to each order.… Read answer How much time does a custom quote estimate take to be answered? How fast we can turn a custom quote around depends on how complex the project is, but most are answered quickly.… Read answer I have a promo code, can I use it? I have a promo code, can I use it? Yes. You can apply a promo or coupon code when you place your order.… Read answer

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FSC Certified Printer #C013635
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25+ Years Since 1999
150,000+ Businesses Served