What are your holidays and how does that impact my printing turnaround time? Standard US national holidays and weekends do not count toward turnaround, and a notice usually goes up on our site 1 to 2 weeks before each… Read answer What browsers does your site work on? Our website works on Google Chrome, Safari, Mozilla Firefox, Opera and Internet Explorer, and keeping your browser updated gives the smoothe… Read answer What do I do if the shape or size is not on the instant price calculator? If the shape or size you want is not in the instant price calculator, you are most likely looking at a custom job, which we can still produc… Read answer What happens if I cancel an order where I used PayPal for payment? PayPal preauthorizes the amount at order time, so the funds are held rather than charged. Cancel and the hold is released, which can take a … Read answer What hours can I pickup my product? You will receive an email when your order is ready for pickup, Monday to Friday from 10 a.m., with the last pickup between 5:00 and 6:00 p.m… Read answer What is your email/contact information? Email our support team at support@4over4.com or use the Contact Support form on the site whenever you need help with an order or a question.… Read answer What should I include in an email sent to 4OVER4? Include your order number, account email, account name, a clear description of the issue and any screenshots when you email 4OVER4 for help.… Read answer Where else can I find information (ex: blog, templates, etc.)? Beyond the Help Center, find printing tips on our blog, file templates for setup, specs on product pages and our support team for anything e… Read answer Why pick 4OVER4.COM over other competitors? Online since 1999, 4OVER4.COM offers full-color 4/4 printing at prices that rival one and two color work, plus a wide product range made in … Read answer Will an invoice and a W9 form be provided after I pay for my order? Every order gets an invoice by email, usually the same or next business day after payment, and Support can fill out a signed W9 form on requ… Read answer
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