Emma Davis Print Production Specialist at 4OVER4.COM
Emma is our prepress and print production voice, built from the knowledge of our production team, with over 20 years in printing.
Question
Can I upload higher resolution files before my order goes to production?
Answer
Yes, you can send a higher-resolution file before the job presses, as long as it has not already entered production. Speed matters here.
- Contact the estimates department right away with your order details.
- Ask them to attempt to pull your order from the production queue.
- Once it is held, upload the higher-resolution file through your account.
The sooner you reach out, the better the chance the order can be paused for the swap.
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