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Emma Davis, 4OVER4 print production voice (illustration)
Emma Davis Print Production Specialist at 4OVER4.COM

Emma is our prepress and print production voice, built from the knowledge of our production team, with over 20 years in printing.

Question

Can I get my files reviewed before I place my order to make sure they're formatted correctly?

Answer

Yes. You can have your artwork checked against our print specifications before committing to production.

  • Submit your files with your order.
  • Contact customer support to request a file review.
  • The team checks your files, including die cuts and specialty formats, and confirms they meet specifications.

A pre-production review is especially useful for custom shapes and specialty jobs, where sizing and cut lines need to be exact before printing begins.

  • Before ordering: email the artwork to support@4over4.com with the product, finished size and quantity; this file help is free and usually answered the same business day.
  • With an order: choose the Free Online Proof at checkout instead of Straight To Production. A technician checks the file and posts a digital proof to your account, and nothing prints until you approve it. The card is pre-authorized at checkout and charged when the order is approved.
  • What the check covers: technical issues such as resolution, color mode and missing fonts, not design quality.

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