Heads up: our online designer is paused while we test our new AI-native version, so you can create amazing things. See what is comingHeads up: our new designer is in testing. See what is coming

Help Center  /  Account

Account Setup

Page 3 of 3.

How do I log out of my 4OVER4 account? Logging out of your 4OVER4 account takes just a couple of clicks from the top of the page. Look for the account menu in the upper-right corn… Read answer How do I access my account to make changes to an order? Order updates are made from inside your 4OVER4 account. Once you log in you can manage the files and proofs tied to your order in one place.… Read answer Can I upload replacement files to my account if my initial files are rejected? Rejected files can be replaced by uploading new TIFF, PNG or PDF artwork in your account, and fresh proofs are generated for you to review a… Read answer Can I upload files to my order through my account? Yes. Upload artwork to your order from your 4OVER4 account during or after checkout; if it fails, email a zip, share a link or ask support.… Read answer How long does email verification take after I sign up? Verification is usually immediate. After you sign up, a confirmation email is sent right away so you can verify your address and start order… Read answer What should I do if my design disappears from my cart or saved projects? A design missing from your cart or saved projects is usually recoverable, so send support your account email and what you were working on an… Read answer How long do items stay in my cart before they disappear? Unsaved cart items clear out after a few hours, so use the save option and sign in before building an order to keep designs across sessions.… Read answer Where do I find my referral or influence sharing link? Your referral and sharing links live in the My Influence area of your account, so sign in, open that section, and copy the link to send to o… Read answer

Didn't find your answer?

Our team replies within 24 hours.

Submit a ticket →
Samples From Our NYC Presses Every swatch comes off our FSC certified, G7 certified presses in New York City, sent at no charge. Claim a Kit →
FSC Certified Printer #C013635
G7 Certified Color Accuracy
25+ Years Since 1999
150,000+ Businesses Served