Nadia Petrov Customer Education Lead at 4OVER4.COM
Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.
Question
Can I upload replacement files to my account if my initial files are rejected?
Answer
Yes. If your first files are rejected, you can log in and upload replacements yourself in a range of formats. New proofs are generated once the corrected files come in.
- Log in to your account and upload the replacement files directly.
- Multiple formats are accepted, including TIFF, PNG, and PDF.
- 4OVER4 generates fresh proofs from the new files for your review.
- Approve the updated proofs so the order can move forward.
| Accepted format | Best used for |
|---|---|
| Print-ready layouts with fonts and images embedded | |
| TIFF | High-resolution flattened artwork |
| PNG | Graphics and images that need clean edges |
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