Nadia Petrov
Nadia Petrov Customer Education Writer at 4OVER4.COM
Question

What tracking information will I receive with my shipping confirmation?

Answer

When your order leaves the facility you receive a shipping confirmation email that carries everything you need to follow the package to your door.

  • The email includes the carrier name and a clickable tracking link.
  • It ties the tracking number back to your order number so the two are easy to match.
  • It shows the shipping method used and, once the carrier scans the package, an estimated delivery date.
  • If the link will not open or the number is missing, contact support with your order number and they can read you the carrier tracking number directly.
  • Give it up to 24 hours after the email arrives for tracking to show its first scan.

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