Question
What should I do if my printed order arrived with quality issues?
Answer
If your order arrives with quality issues, contact 4OVER4 within ten days of receiving it. Report it while the window is open, describe the problem in detail, and attach clear photos so the team can review your complaint and follow up.
- Reach out within ten days of delivery to stay inside the claim window.
- Explain exactly what is wrong, such as color shift, cracking, or off-register printing.
- Include sharp photos that show the defect on the actual pieces.
- Add your order number so the review moves quickly.
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