Question
What happens if there's an issue with my printed order when it arrives?
Answer
If there is a problem with your order when it arrives, contact support within ten days of receiving it. Describe the issue clearly and attach photos that show what went wrong, and a team member will reach out to resolve it.
- Report the problem within ten days of delivery.
- Spell out the issue plainly so there is no guessing about what happened.
- Include pictures that make the defect easy to see.
- Keep your order number handy so support can find the job right away.
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