Nadia Petrov Customer Education Lead at 4OVER4.COM
Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.
Question
What happens if my printed items arrive with incorrect die-cutting or finishing?
Answer
If items arrive with the wrong die-cutting, slits, or other finishing, contact support right away. You can arrange to send the items back for correction, and clear notes help production get it right the second time.
- Report the finishing error to support as soon as you notice it.
- You can ship the affected items back so they can be corrected.
- Leave detailed comments on your order spelling out the exact finishing you need, for example side slits versus angled slits, or the precise die-cut placement.
- Clear instructions ensure the production team applies the correct finishing on the redo.
Ready to order?
Get your die-cut business cards printed at 4OVER4
