Nadia Petrov Customer Education Lead at 4OVER4.COM
Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.
Question
How do I pay for shipping upgrades or additional charges on an existing order?
Answer
When you request a shipping upgrade or any added charge on an existing order, the difference is charged to the payment method already on file. You do not have to re-enter your details.
- Ask support for the upgrade or added service and they confirm the new amount.
- Only the difference between the original total and the updated total is charged.
- A revised, paid invoice is emailed to you showing the updated total and the extra charge.
- Keep that invoice for your records, since it reflects the final amount billed.
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