Nadia Petrov Customer Education Lead at 4OVER4.COM
Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.
Question
My sample pack did not arrive.
Answer
We are sorry your pack has not shown up yet. Here is what usually explains the delay and what to do next.
- The kit ships free by USPS, and most sample packs arrive in 5 to 7 business days after the request.
- Mail timing can vary by destination.
- Double-check the shipping address on your request for any typos.
- If it has been well past that window, contact our Support Team so we can look into it.
To have the kit sent again, email support@4over4.com with your full, correct shipping address and ask for a resend.
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