Question
My order has arrived but there is something missing. What should I do?
Answer
When an order includes several products, we aim to consolidate everything into as few boxes as possible. A missing item is often part of a separate shipment rather than a lost piece.
- Multi-product orders may ship in more than one box and arrive at different times.
- Check your shipping details and any other packages before assuming an item is gone.
- If something is still unaccounted for, contact support with your order number.
- Our team will track the missing item and help get it to you.
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