How do I request a quality refund or reprint if my order has defects?

When an order arrives with quality defects such as scratches, marks, or physical damage, the fastest path to a fix is a photo-backed report to 4OVER4 customer support. Images let the team confirm the issue and move straight to a solution.

• Send clear photos of the damaged or defective items.
• Include your order details and a short description of the problem.
• The team reviews the images to confirm the defect.
• They arrange a reprint and ship replacement items as quickly as possible.

Reporting the defect soon after delivery, with good photos, keeps the replacement moving without delay.