Nadia Petrov
Nadia Petrov Customer Education Writer at 4OVER4.COM
Question

What is 4OVER4's return and reprint policy?

Answer

4OVER4's Return/Reprint Policy covers orders that arrive defective or incorrect. If something is wrong with what you received, the team makes it right with either a full refund or a reprint once the return is verified.

  1. Contact customer service to report the damaged or incorrect order, ideally with photos of the issue so the team can review it, and arrange a return.
  2. Use the prepaid return label the team provides.
  3. Return is received and verified once the package arrives back. A full refund requires returning the complete order per the terms of service.
  4. Refund or reprint is issued after verification. Partial refunds or store credit on defective items are handled case by case.

For the complete terms and any conditions, visit the policies page on 4OVER4.

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