What should I do if the artwork on my proof looks blurry or pixelated?

First, know that online proofs display at low resolution, so slight softness on screen is normal and does not by itself mean your print will be blurry. Noticeable pixelation, though, usually points to a low-resolution image or a file saved below print quality. Flag it before approving so it can be addressed.

• Check your source file: confirm the artwork is 300 DPI or higher at the final print size.
• Reject the proof instead of approving it.
• Add a note in the comments section describing where the artwork looks soft or pixelated.
• If you have a sharper file, upload the higher-resolution version. A new free online proof is generated for you to review and approve once it looks correct.

For crisp printing, supply artwork at 300 DPI at final size whenever possible. If your file is already 300 DPI and only the on-screen proof looks soft, the print will still come out sharp. The team reviews your comment and addresses the quality concern before production.