Question
What happens if I need to update my files after my order is approved?
Answer
If you need to change your files after approving the order, act quickly. As long as the job has not started printing, the team can post a fresh proof with your corrected artwork.
- Step one: Upload the corrected files and request a new proof before printing begins.
- Step two: The support team posts updated online proofs for your review.
- Step three: Approve the new proof, and the order proceeds to print with the correct files.
Because the window closes once the job reaches production, contact support right away if you spot something to change after approval.
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