Question
Can I submit a new file to replace a rejected proof without canceling my order?
Answer
Yes. Rejecting a proof does not cancel your order. You can upload a revised file against the same order and the team will use it to continue, with no need to start over.
- Reject the proof and upload your corrected file in the same order.
- The prepress team picks up the new file and generates a fresh proof.
- You will not be double-billed for keeping the order open.
Log into your account to view proofs and track updates. The order stays exactly where it is while the new artwork is proofed.
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