Question
What should I do if I'm having trouble checking out or completing an order on the website?
Answer
Checkout errors are usually caused by the browser rather than your account, and a few quick steps clear up most of them. Work through these in order before reaching out.
- Clear cache and cookies in your browser, then reload and try again.
- Try a different browser such as Chrome, Firefox, Safari, or Edge.
- Disable extensions or ad blockers that can interfere with payment scripts.
- Check your card details and billing address for typos.
- Switch networks or turn off a VPN if the page will not load.
If checkout still fails, contact 4OVER4 customer support with your account email or a previous job number, plus the exact error message you saw, and the team can complete the order or fix the account issue for you.
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