Question
What should I do if I can't add designs to my cart due to a website error?
Answer
When a website error blocks adding designs to your cart, the fastest fix is to contact support directly with the details so the team can either resolve it or place the order another way.
- Reach out to support: report the problem directly.
- Share your account email: so the team can find your session and order.
- Describe the error: note what you clicked and any message shown.
Including a screenshot of the error, if you can, often speeds up troubleshooting and gets your order moving sooner.
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