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Nadia Petrov, 4OVER4 customer education voice (illustration)
Nadia Petrov Customer Education Lead at 4OVER4.COM

Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.

Question

What should I do if I get stuck in a payment loop when trying to approve my order?

Answer

If you get stuck in a payment loop while trying to approve an order, support can step in. Once you have accepted the proof, let them know about the trouble and the team can approve the order on your end.

  • Accept your proof first, then reach out to support about the loop
  • Explain that you are unable to complete the approval yourself
  • Support can finalize and approve the order for you

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FSC Certified Printer #C013635
G7 Certified Color Accuracy
25+ Years Since 1999
150,000+ Businesses Served