Nadia Petrov Customer Education Lead at 4OVER4.COM
Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.
Question
What happens if there's a payment issue when I try to approve my order?
Answer
If your proof is approved but the system says no payment method is set, the card details likely did not save to your account.
- Verify that your credit card information is actually saved on the account.
- Update the payment method in your account settings if it is missing.
- Try processing the order again once the card is in place.
- If the problem persists, contact the support team for assistance.
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