Nadia Petrov Customer Education Lead at 4OVER4.COM
Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.
Question
How do I change my order from one card type to another?
Answer
Switching from one card type to another, such as moving from metallic to foil, is handled by support rather than through a simple edit, since the product itself is changing. Contact customer support with your order number and the exact switch you want.
- Provide your order number and name the current card type.
- Specify the new card type you want to move to.
- Confirm your artwork still works, as different card types can have different file or specialty-layer requirements.
The team will review the request and advise whether the modification is possible at your order's current stage, then confirm updated pricing and a revised proof if it goes ahead.
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