Emma Davis Print Production Specialist at 4OVER4.COM
Emma is our prepress and print production voice, built from the knowledge of our production team, with over 20 years in printing.
Question
What should I do if I forgot to upload a file for my order after submitting it?
Answer
If you placed your order but did not attach a file, support can reopen the upload for you.
- Contact support and tell them which file is missing.
- The team rejects the proof so you can upload the missing file.
- Once uploaded, no further action is needed from you.
- The team processes it and sends a proof for you to approve.
Approving that proof is the final step that releases your job into production.
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