Question
How do I correct a file upload or printing specification after the initial order?
Answer
Whether the correction is the artwork itself or a specification like size or stock, flag it as soon as possible so it is caught before production begins.
- Upload the correct file, or contact support with the corrected specifications.
- Say clearly which order or proof you are updating.
- Provide the exact corrected details, such as size, quantity, stock, or color.
- Support updates the order and posts a new proof for you to approve.
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