Emma Davis Print Production Specialist at 4OVER4.COM
Emma is our prepress and print production voice, built from the knowledge of our production team, with over 20 years in printing.
Question
What should I do if I didn't receive my artwork files for my order?
Answer
If 4OVER4 lets you know no files came through for your order, you can email the artwork straight to support and they will attach it to the order for you.
- Email support with your files attached
- Include your order number so it matches the right job
- Double-check the files are actually attached before sending
- The team uploads them and posts a proof for approval
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