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Emma Davis, 4OVER4 print production voice (illustration)
Emma Davis Print Production Specialist at 4OVER4.COM

Emma is our prepress and print production voice, built from the knowledge of our production team, with over 20 years in printing.

Question

I'm stuck after uploading artwork and can't complete my order-what should I do?

Answer

If you are stuck right after uploading and cannot finish, the most common cause is a missing project name. Adding a name to your project usually clears the block so you can continue.

  • Check that you have given your project a name before trying to proceed.
  • Add the name if it is missing, then continue with your order.
  • If you still cannot complete the order, contact customer support for help.

A named project is a small step that is easy to miss, so it is worth checking first.

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