What reflective magnet options does 4OVER4 offer? Magnets offered are reflective, returning light toward headlights or other bright sources, while glow-in-the-dark magnets are not carried at… Read answer Can you create lanyards with custom gradient colors? Lanyards come in standard solid colors with your logo printed on top, and custom-dyed or gradient strap colors cannot be produced on the mat… Read answer What lanyard options does 4OVER4 offer? Stock lanyard styles pair with event badges, while custom-printed lanyards are made to order with extra lead time, so order well before your… Read answer What is the Double Lanyard Slot feature on Conference & Event Badges? The Double Lanyard Slot adds two attachment points to Conference and Event Badges so they hang evenly, resist twisting and sit flat facing f… Read answer What should I do if my uploaded file appears blurry or has quality issues? Replace a blurry upload with a higher-resolution file through the Upload button on your order, and add an editable version so the team can f… Read answer What should I do if the 'Reject Proofs' button is not working? If Reject Proofs will not respond, try another browser or email support your order number and change notes so a new proof is made before pro… Read answer What happens if I need to reject proofs? Rejecting a proof pauses the order rather than canceling it, so contact customer support with your order number before production so the rep… Read answer Can I modify a design from a previous order instead of creating a new one? Start a new order from an earlier design by editing it in the online designer, uploading an updated file, or asking support to pull your pas… Read answer I'm having trouble with the 'Start Creating' button in the design tool. What should I do? If the Start Creating or Start from Scratch option is not working in the design tool, the fastest fix is to report it so IT can look into th… Read answer How do I upload photos or search for images in the online designer? Image upload and search in the online designer fail when the popup is blocked, so allow popups for the site and reopen the designer to fix i… Read answer What file formats or methods work best for submitting design files? Email small files, send large ones through WeTransfer, a transfer link or a ZIP, and upload files for an active order straight to it in your… Read answer Is there a charge for design setup on custom sublimated merchandise? For custom sublimated merchandise you can prepare and approve your own artwork at no extra cost, and a design charge only comes into play wh… Read answer Can I visit in person to see and feel paper samples? Visit in person Monday through Friday, 10am to 6pm EST, to feel paper samples and see pricing, with last pickup between 5:00 and 6:00pm, wee… Read answer How do I reprint just one design from a previous order that had multiple designs? Reprint one design from a multi-design order via Actions then Reprint, name the design in the Step 1 comments, and pick Free Online Proofs a… Read answer How do I replace a graphic or design on a reprint order? To swap a graphic or design on a reprint, you go through customer support rather than editing the old order directly, and they generate a ne… Read answer Why do I only see black as a print option when I upload a color design? Seeing only a black print option usually means the color setting on the item in your cart still needs to be changed, not that your file lost… Read answer What does UPS pickup from 4OVER4 mean, and when does it happen? UPS pickup means that once your order is printed, finished, and packed, it is handed off to UPS to travel on the shipping method you selecte… Read answer What is the typical lead time for silkscreen printing on apparel? Silkscreen apparel has no fixed lead time; quotes depend on shirt quantity, decoration method, print locations and garments, and bigger runs… Read answer What production timeline should I expect for custom lanyards? Custom lanyard timing shifts with style and material such as Polyester, Nylon or Woven, plus quantity and hardware or attachments that add a… Read answer Does 4OVER4 offer quotations for bulk orders? Bulk and custom orders are quoted through customer support from open flat size, text or cover and coated or uncoated paper, quantity and fin… Read answer Is 4OVER4 open on Presidents Day? Online ordering runs 24/7 on Presidents Day, but closed holidays are not production days, and support and pickup hours and cutoffs can shift… Read answer How can I view the specifications and paper details from my previous orders? Open Order History in your account and click a past order to see its paper type and finish, ink color and folding, so you can match it on a … Read answer What sizes are available for stretch table covers? Stretch table covers are made to fit standard table sizes, with a couple of configurations depending on how much of the table you want cover… Read answer What custom product sizes and types do you offer? Custom sizes are available on most products, including brochures and magnets, with instant quotes in the online price calculator and support… Read answer
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